Rental Conditions
Rental Terms and Conditions
Rental Terms and Conditions
In order to rent a vehicle from B2Carlease, our renters must meet the following conditions:
- Be at least 21 years old,
- Hold a driving license for at least 2 years. For licenses not written in the Latin alphabet, an international driving permit must be presented together with the original license.
- Own a valid credit card issued in their own name and used for at least 6 months,
- Meet the required financial inquiry criteria according to the relevant vehicle group.
Rental periods are calculated on a 24-hour basis. A 2-hour grace period is provided at the end of 24 hours. Delays of up to 2 hours are not charged. Delays exceeding 2 hours are charged as a full rental day together with any additional services.
The rental fee includes a non-waivable protection package, VAT, and a limited usage allowance of 500 km per day.
Mileage Limits
- Economy, middle, and upper group vehicles: 500 km per day up to 7 days, 4,000 km total between 8 and 30 days, and 100 km per extra day after 30 days,
- Premium group vehicles: 400 km per day up to 7 days, 3,000 km total between 8 and 30 days, and 80 km per extra day after 30 days,
- Minibus class vehicles: 500 km per day up to 7 days, 3,500 km total between 8 and 30 days, and 80 km per extra day after 30 days.
If the monthly mileage limit is reached during the rental period, the contract shall automatically terminate without notice. If the monthly mileage limit is exhausted before the agreed rental period ends, the renter accepts and undertakes to immediately return the vehicle to B2CAR and to pay the entire rental amount due until the end of the agreed rental period. For this clause, one month is evaluated as 30 days.
For the period between reaching the mileage limit and returning the vehicle to B2CAR, the renter shall pay the excess mileage fee calculated according to the segment-based rates in the table below plus VAT. The renter also undertakes to pay any maintenance expenses arising from such excess mileage.
| Segment | Deposit Amount | Excess KM Fee | Daily KM Limit | Monthly KM Limit |
|---|---|---|---|---|
| Economy | 3,000.00 TL | 3.00 TL + VAT | 500 | 4,000 |
| Middle | 4,000.00 TL | 4.00 TL + VAT | 500 | 4,000 |
| Upper | 6,000.00 TL | 6.00 TL + VAT | 500 | 4,000 |
Fuel Policy
Our vehicles are subject to a fair fuel policy. The renter must return the vehicle with the same fuel level as at delivery. If a full-tank vehicle is returned with missing fuel, the renter is obliged to pay the missing fuel amount together with a service fee of at least 30% of the fuel cost.
Renters Residing Abroad
Renters residing abroad and holding passports are not subject to any mileage limit or credit card requirement if they present a passport stamped by official authorities proving entry into the country. In passport-based transactions, the date of the last entry stamp must not exceed 6 months.
Use and Delivery
Rented vehicles may only be used within the borders of Türkiye. Cross-border use is not permitted.
Vehicle delivery is carried out at B2Car branches. In rentals from offices located outside the terminal, the guest is welcomed at the terminal by valets, brought to the office, and the vehicle is delivered there.
Renters may return the vehicle during office hours to a different B2Carlease office than the pickup office. However, if the vehicle is returned to a different location, an additional one-way rental fee may apply.
Additional Charges, Usage Restrictions and Protection Packages
For any reservation change or question, you may contact us via [email protected] or our call center at +90 850 303 89 36.
Items for Which the Renter is Responsible
- Traffic fines, institutional penalties, HGS-OGS toll charges, and additional services are the renter's responsibility.
- HGS charges used during the rental period are calculated with an additional 20% VAT.
- If dirt or garbage cannot be removed by standard cleaning, a detailed cleaning fee will be charged.
Unauthorized Use
Rented vehicles may not be used by anyone other than the renter. However, another person may use the vehicle if added as an additional driver. If the vehicle is used by anyone other than the renter or the registered additional driver, the renter is fully and directly responsible for all damages and consequences, and any protection package becomes invalid.
Prohibited Uses
- Transporting passengers or goods for income,
- Pushing or towing any vehicle or trailer,
- Transporting unlawful materials or use in illegal activities,
- Driving under alcohol, narcotics, or by an unregistered driver,
- Use in races, rallies, speed or endurance tests,
- Carrying goods that may damage the vehicle or exceed load limits,
- Use on terrain, mountains, sand, swamps, stream beds, or other unusual road conditions.
Procedure in Case of Accident
- Collect license, registration, and insurance documents from the involved parties,
- Take multiple images of the scene and the vehicle plate,
- Do not leave the vehicle without sufficient safety measures,
- Seek traffic police or gendarmerie assistance in cases involving official plates, injury, death, uninsured vehicles, or disputes.
Protection Packages
- Mini Protection Package: If no report or police record is available, the damage amount is charged to the renter. Includes theft protection, replacement vehicle entitlement, 24/7 roadside assistance, and tire, glass, and headlamp damage.
- Comprehensive Protection Package: Covers damage up to 17,000 TL. For damage exceeding this amount, a report is required. Includes theft protection, replacement vehicle entitlement, 24/7 roadside assistance, and only one of tire, glass, or headlamp damage.
- Top-Level Protection Package: Covers damage up to 26,000 TL. For damage exceeding this amount, a report is required. Includes theft protection, replacement vehicle entitlement, 24/7 roadside assistance, personal accident cover, interior trim protection, optional liability insurance, and only one of tire, glass, or headlamp damage.
